Click on one of the people below to find out more information.

  • Vann Underwood
    Dealer Principal

    I am Vann Underwood, Dealer Principal  of Vann Underwood Chrysler Jeep  Dodge RAM. I've been proudly serving  this community since 1976. I started my career with Wells Oldsmobile GMC where I learned quickly that selling cars was my passion.  My wife, Louise, and I enjoy being active members of this community, and through our family owned and operated business, continually give back to show our support. The way our business operates means everything to me, so the treatment you receive at our dealership is very personal and a very important part of your experience. We are not operated by a corporation, a large dealer group, or a group of investors; so your satisfaction is a top priority. We would like to take this opportunity to thank you all for your continued business and support and look forward to working with you in the future.


    Please feel free to email or call me with any questions or concerns,

    (Click Here To Email Vann)

  • Stephen Underwood
    General Sales Manager

    Hello, my name is Stephen Underwood and I am the General Manager here at Vann Underwood Chrysler Jeep Dodge Ram.  I grew up around the car business and started washing cars as early as I can remember.   I started full time in 2008 after graduating from East Carolina University.  I am also a certified sales consultant and certified sales manager with FCA and a graduate of the NADA dealer academy.  When I'm away from the dealership I enjoy spending time with my family, playing golf, boating, hunting and fishing.  Here at the dealership we are focused on making your car buying or service and parts experience as smooth and enjoyable as possible.  We are proud to be awarded the Top dealer award through CarGurus and Carfax as well as a past recipient of the Customer first award for excellence.  Please let me know if I can help you with any of your vehicle needs!

    (Click Here To Email Stephen)

  • Tammy Jacobs
    Office manager

    Hello, my name is Tammy Jacobs. I am the Office Manager here at the dealership. I have worked for Vann Underwood since February of 2014. I have been in the auto industry off and on since 1988 with a variety of duties, I started as a Office Manager for a used car dealership in 1995, and pretty much have been one since. I also served in the U. S. Army for 4 years. I love my job and really enjoy meeting new people and always willing to help out anyway that I can.

  • Berry Love
    F&I Manager

    Hello everyone! I am proud to be a life long resident of Whiteville. I have been involved in  the banking/finance/auto business since 1987. 
    I started working here at Vann Underwood Chrysler in 2014. My wife, Sandra and I live less than a mile from the dealership. Let me help 
    you get the best financing around with the lowest rates possible. I can also provide you with products to protect your vehicle for your 
    unique needs. We also have programs to help those with more challenging situations and will pair you with a finance source that can 
    provide you with  the best deal possible.   I enjoy cooking, especially on a Weber grill, watching college football, basketball and baseball. My wife and I are committed to working in our greenhouse and having a spring garden every year. Come see me soon! 

  • Kevin Ichter
    Sales Manager

    My name is Kevin Ichter, Sales Manager here at Vann Underwood.  I started here in April of 2019 after relocating from Lexington NC where I was a Sales Manager with another Chrysler dealership.  My way of selling cars seemed to go good with the way Vann has been running the store for years now. Which is upfront, bottom line pricing and being honest with every aspect of the deal. Feel free to call me anytime if you want to discuss buying a car or even selling yours.
    Moved to NC from Clearwater FL in 2012 after spending most of my life in the Sunshine State. 
    When I am not at work, I love anything having to do with being outside. Love fishing and hiking, in 2009 I spent 3 months hiking 500 miles of the Appalachian Trail from GA to TN.

  • Eddie Israel
    Fixed Operations Manager

    (Click Here To Email Eddie)

  • Robert Parker
    Service Manager

    Hello, my name is Robert Parker.  I am the Service Manager here at the dealership.  I proudly served in the US Army Infantry during Desert Storm; I have also been a resident of Columbus county for 27 years. Back in 1993, was when I started in the automotive industry and employment with the dealership as a service advisor. Now as the Service Manager, I am certified through FCA and work with the great service staff to keep our customers happy.  I would like to thank our customers for choosing us as their dealership to purchase and service their vehicles. In my private time, I enjoy hunting, fishing, and watching sporting events.  If you have any question concerning the service on your vehicle, please feel free to contact me. I am glad to help!

    (Click Here To Email Robert)

  • Jerry Grice
    Service Advisor

    Hello, my name is Jerry Grice.  I am the service advisor here at the dealership.  When you need advice or information on services, our dealership offers to help maintain your current vehicle, I'm your man.  With multiple certifications from FCA and ASE, I can help you determine the right choice in maintenance plans to help keep you on the road.  I have ten years' experience as a service technician and another ten years" experience as a service advisor.  Please don't hesitate to call today if you have any questions, or need to schedule  maintenance on your vehicle.

  • Tim Spivey
    Parts Manager

    (Click Here To Email Tim)

  • Ruby Shepherd

    Hello everyone, my name is Ruby Shepherd. I am a certified sales consultant here at Vann Underwood.  I am originally from Loris SC. I always knew that I liked sales and dealing with people.  I started here at Vann Underwood CJDR in March 2007. I have enjoyed selling cars here in Whiteville NC and I have met many new friends along the way. I just love seeing the excitement on a customer's face when they are buying the vehicle of their choice.  If you are looking for a new vehicle or just have some questions on your current one, please don't hesitate to give me a call.

    (Click Here To Email Ruby)

  • Brett Gross
    Sales Consultant

    Hi, my name is Brett Gross.  I am a Kentucky boy born and raised, GO WILDCATS!! I moved to North Carolina in 2006 and I love it here. I find joy in assisting customers and seeing their face light up when I hand over the keys to their new ride. I started in the automotive world selling car parts in 2013 where I managed a store. I've always had a passion for cars and customer service so I took a leap into selling cars with all the parts already assembled. I started here at Vann Underwood CJDR in 2020 and quickly learned why our motto is " Big Enough To Serve, Small Enough To Care." Stop by anytime, I would love to meet you and help you with whatever your needs may be.  

  • Michael Stocks
    Certified Technician

    Hello, my name is Michael Stocks.  I am an FCA Certified Technician for the dealership. I have been a Chrysler Technician since 2004 but have been in the Automotive industry since 1996.  It is my goal to make sure your vehicle is serviced to the best of my abilities.  I can assure that my abilities are very good.

  • Courtney Bullock
    Detail Specialist

    Hello, my name is Courtney Bullock.  I have been the Detail Specialist for the dealership, since I started back in 2018.  My job is to make sure our vehicles are fully detailed and in great shape for our customers.  It sometimes is a trying task with all the vehicles to choose from on our lot, and the weather we have in this area.  In my personal time, I enjoy hobbies such as ATV's, Motorcycles and Fishing, however my favorite thing to do is spend time with my daughter Charli, who was born in 2018.

  • Lisa Cribb
    Office Assistant/Warranty Administrator